Legal Information

Terms and Conditions

Your ordering, use, and access to products, product websites, and content should comply with all terms and conditions contained herein and all applicable laws and regulations. Please read these Terms & Conditions carefully. Your ordering, acceptance, use, and/or access to products, product websites, and/or content indicates your agreement to comply with the terms and conditions listed here. If you do not agree to these terms and conditions, please do not order, use, or access any products, product websites, or content or any information about products, product websites, or content, and please contact our customer service to cancel your membership.

How to Accept This Agreement

You accept this agreement:

Agree in writing to accept this agreement through the website, email, or by executing this contract or enabling the service.

When you accept the agreement, you certify that you are at least 18 years old and legally capable of effectively entering into and performing this contract. If you accept this agreement on behalf of an organization, you certify that you have the authority to legally bind your organization to this agreement. Unless the context requires a different interpretation, "you" refers to the organization. By accepting this agreement, you agree to execute every provision of this agreement, whether you have read the provisions or not.

After you accept this agreement, we will process your acceptance as a proposal to accept the services. We will regularly review this proposal, including but not limited to evaluating your identification and authenticity. Once we are ready to provide you with services, we will notify you that the service has begun, indicating that we have accepted your proposal.

If we cannot or decide at our discretion not to provide services to you, we will notify you by email and we will not process your order. If you have paid for the services, we will refund your entire payment amount, and the refund will be made using the payment method used when placing the order.

Our Agreement

This agreement sets forth the legal terms and conditions of the contract between us (collectively, the "Contract"), specifically regarding all related services sold to you on our website ("Website") as indicated.

For the purposes of this agreement, "you" or "your" refers to the customer accepting the terms and conditions of this agreement; "we" or "our" refers to AimHash; "Bitcoin" refers to the peer-to-peer network product described at www.bitcoin.org, and "bitcoin" refers to an individual unit of Bitcoin.

The agreement will apply to any services (described below). Before ordering any services from the website, please read this agreement carefully and confirm that you understand its terms and conditions. Please note that after purchasing services, you agree to be bound by the terms of this agreement and other relevant documents. On the website, please click the "Register an Account" button to execute this agreement. If you do not accept the terms and conditions of this agreement, you cannot purchase services or access portals related to existing services.

You should print or save a copy of this agreement.

Each time you purchase services, please refer to the latest version of this agreement to ensure you understand the current terms. This agreement was last updated on February 1, 2024.

1. Our Services

1.1. Mining Hardware, Services, and Mining Pools. Bitcoin mining hardware ("Mining Hardware") includes specialized computer hardware, computer programs, network interconnections, and related equipment that enables Bitcoin mining software ("Software"). We sell you selected mining equipment capacity ("Services"), and each order specifies capacity (calculated in H/s) sufficient to create the possibility of obtaining results, but mining results cannot be guaranteed. We rent all mining hardware to provide services to you and our other users ("Users") and we will use this hardware ourselves.




1.2. Mining Hardware Rental. We rent mining hardware to provide services to you and our other users, including customers with current and valid mining contracts, and we will use this hardware ourselves. You acknowledge that by executing this agreement, registering on our website, and accessing your account, you are conducting Bitcoin mining yourself, and the risks and benefits associated with it are your own responsibility. Mining contract capacity allocation means we will make reasonable commercial efforts to rent mining hardware on behalf of you, partially on behalf of other users, and partially on behalf of ourselves. We reserve the right to retain a portion of the total unallocated mining hardware through mining contracts for our own benefit.




1.3. Mining Products. Mining hardware will use hash power to mine Bitcoin. During the valid period of your mining contract ("Term"), we will collectively collect Bitcoin generated by the mining hardware ("Products") and distribute it to users according to the mining contract capacity allocated by valid mining contracts held by users ("Customer Portion"). According to the terms of the selected price plan, this distribution may be subject to maintenance fees or other charges.




1.4. Service Fees. Mining fees as stated on the website.




1.5. Maintenance Fees. We will charge daily fees for the customer portion as stated on the website to cover the operating costs of mining hardware.




2. Your Account

2.1. Password. As part of the service selection and payment process, you need to create an account ("Account") on the website and provide your username ("Username") and password ("Password"). To protect the security of your account and prevent unauthorized access, please keep your password confidential. You are also responsible for all actions that occur under your account. If you suspect that someone knows your password or account or is using it without authorization, you agree to notify us as soon as possible and change your password immediately. We reserve the right to suspend or cancel any or all services and your account if we believe there has been unauthorized access to your account, and we will notify you of our decision.




2.2. Bitcoin Wallet. Your "Bitcoin Wallet" refers to the Bitcoin address you provide to us for sending payments of your customer portion from time to time. This agreement does not grant you ownership rights to Bitcoin. We do not operate your Bitcoin wallet. You are solely responsible for protecting and managing your Bitcoin wallet. Make sure to protect your Bitcoin wallet access credentials. Only when your access credentials are kept confidential will any products be secure. If you forget or misplace your Bitcoin wallet access credentials, or if someone accesses your Bitcoin wallet with or without authorization, you may permanently lose Bitcoin, including any customer portion we have transferred to your Bitcoin wallet. We need to make it clear that we accept no responsibility for any operations or failures of your Bitcoin wallet.




3. Website Usage

Your use of the website is subject to the latest terms and conditions of this agreement. Please take time to read the agreement and check for changes in the latest terms and conditions, as this agreement will include important terms that may affect you.




4. Use of Our Services

4.1. Access Requirements. Before using our services, you must have a valid service and account, and we must approve this service.




4.2. LimitationsDue to regulatory restrictions, AimHash website services are not available to U.S. residents. If you are a U.S. resident, please do not access the website. If you have any questions about using the website or services, please contact us through our customer support. You should carefully read these terms and conditions before using the services, as your use and/or access to the services indicates that you agree to be bound by these terms and conditions and applicable agreements.




4.3. Customer Identity Verification. Since the services provided may cause us to assume financial risks on your behalf, we may check your credit record or investigate your personal history when you order services. When you register as a user, or during the service period, we may require you to provide identification or other relevant documents to help us prevent fraud or money laundering. This may include photo identification and recent proof of address. We may also conduct our own identity, fraud, and credit checks. You authorize us to share your credit information with credit reporting agencies and other relevant affiliates.




4.4.Your Due Diligence. When using our services, you acknowledge and confirm that you have conducted sufficient due diligence to understand the risks associated with Bitcoin mining. You acknowledge that delays may occur due to difficulties in mining hardware rental, which may affect the rate of our online mining hardware.




4.5. Required Hardware/Software. Unless otherwise specified in writing, you are responsible for providing the necessary hardware and software required to access our services and ensuring that such hardware and software can access our website and use the services. You also bear all costs associated with purchasing and maintaining this hardware and software. We do not guarantee that our services or website functionality will work on any hardware and software. We assume no responsibility or obligation for errors or failures caused by your hardware or software malfunction.




5. Service Prices

5.1. Prices. Service prices are as specified on the website. We will take all reasonable measures to ensure the accuracy of the price information provided for services. However, if we discover an error in the price of services you have ordered, we will make corrections to your order.




5.2. Price Changes. Our service prices may change from time to time.




5.3. VAT. The Service Fees are inclusive of VAT (taking into account the current US exchange rate at the time of order acceptance). However, if the VAT rate changes between your order date and your order confirmation, we will adjust the VAT payable by you unless you have already paid the Service Fees in full.




5.4. Credit Cards. Credit card payments require proof of ownership and identification. When paying with any credit card, we have the right to suspend your account (with the right to withdraw any mined funds from your account balance) for up to 30 days as an anti-fraud security measure regulation and policy.




6. Usage Restrictions

6.1. Usage Restrictions. You will not use our services, content, or information for any business or activity, or engage in any behavior prohibited by law or these terms. When using our services, you must comply with all constitutions, laws, ordinances, common law principles, codes, regulations, statutes and treaties, orders, judgments, directives, requirements, instructions, or demands from courts, regulatory authorities, or other governmental authorities ("Laws").




6.2. You Promise. You agree not to attempt to: (a) access any software or part of our services without authorization; or (b) access or use or attempt to access or use other users' accounts; or (c) interfere with our services or software, security provisions of services or software or other users, or misuse our services or software.




6.3. Our Remedies. If we have reason to believe that you or any entity under your ownership or control is engaged in any illegal or unauthorized activity described in this agreement, misappropriation of our trade secrets or confidential information, copyright, patent, or other intellectual property rights, then without demand or prior notice and without limiting any other remedies, we may:




a. Cancel, suspend, or limit access to or use of your account or our services;

b. Cancel or suspend this agreement or any services;

c. Suspend allocation of any customer portion;

d. Notify law enforcement authorities, regulatory agencies, affected third parties, and other entities we deem appropriate to notify;

e. Refuse to provide our future services to you;

f. Take legal action against you.

7. Technology

7.1. Definition. "Technology" refers to computer programs, literary works, audiovisual works, all other original works, methods, instruments and processes published, distributed, used or utilized by us or our suppliers to facilitate the use of our services, including but not limited to software, software tools, user interface designs and any derivatives, improvements, enhancements or extensions developed or provided by us or our suppliers and specified in our service provisions.




7.2. Ownership. This agreement does not grant you ownership or intellectual property rights to the Technology or any work or any part thereof. All rights, title, and interest in the Technology will continue to reside with us or our suppliers. You do not purchase any title to the Technology. If you are approved to use our services, you may only use this Technology through your account on the website and during the service period. The purpose of this permission is to allow you to use our services in accordance with this agreement. Your rights under this agreement cannot be transferred to a third party without our prior written consent.




7.3.Usage Restrictions. Except for the purposes stated above, you will not copy the Technology or use the Technology independently, and we do not grant you any express or implied license, copyright, patent, or other intellectual property rights to the Technology.




8. How We Use Your Personal Information

When considering your proposed order for services, for our security, we reserve the right to use any information you provide to verify your sincerity, credit and legal history, and any other information related to you. You grant us full permission to check your information and background before accepting your proposal.




9. Changes to This Agreement

9.1. We reserve the right to make changes to this agreement. We will modify this agreement or the terms of use or validity of our services (all changes and modifications hereinafter referred to as "modifications"), including but not limited to the following situations:




a. Changes to our accepted payment methods;

b. Changes to our contact methods with you;

c. Changes to any relevant laws;

d. Changes to service financial viability (at our sole discretion);

e. Occurrence of any event beyond our control;

f. Changes to laws related to the service.




9.2. Modification Notice. We will notify you of relevant modifications in the following form (at our sole discretion): (a) When you register for an account or our services, the notice will appear. The modification notice will be considered provided to and accepted by you on the same day we notify you.




9.3. Your Agreement. Your continued use of our services or purchase of any additional services after any modification effective date will indicate your acceptance of such modification. As part of any modification, you may need to accept the revised agreement to continue using our services.




9.4. Application of Modifications. Unless otherwise specified in this agreement or by law, these modifications only become effective after the effective date and cannot be retroactively applied to agreement conditions.




9.5. Modifications for Legal Reasons. Modifications for legal reasons include but are not limited to changes to comply with legal requirements, which take effect immediately. We will notify you of relevant modifications as soon as reasonably possible.




10. Termination of This Agreement

10.1. You have the right to terminate this agreement. You may terminate this agreement and any services by sending us a termination notice. You are generally not entitled to receive a refund for services.




10.2. Consequences of Termination. If you terminate any service or terminate or refuse to accept the terms of this agreement, we will stop providing any services and you will not need to pay any more fees. If you terminate services in accordance with the provisions of this section, you will not receive a refund for the services. If you terminate this agreement and we suffer damages due to your illegal actions or violations of this agreement, or if you have not fulfilled payment obligations or potential obligations, you shall immediately assume responsibility for compensating us for all damages.




11. Our Liability Is Limited to Service Fees

11.1. Exclusions. The terms and conditions of this agreement shall not limit or exclude our liability for:




a. Death or personal injury caused by our negligence;

b. Fraudulent misrepresentation.




11.2. Company Suppliers




a. We use the website to sell capacity provided by suppliers. To avoid misunderstanding, suppliers are responsible for providing services to end users of mining capacity.

b. In some jurisdictions, claims against our suppliers may not have legal effect. In such cases, this agreement limits our liability or declares disclaimers.




11.3. Your service fees are at risk and there is no guarantee that the service will produce products. In fact, the fact that others have made money mining in the past does not guarantee that you will make money using our mining services. When you enter into this agreement, you should consider the entire service fee as risk exposure. You should note that we make no guarantees, promises, or representations about the success of your service products.




When using our services, you acknowledge and confirm that you have conducted sufficient due diligence to understand the risks associated with Bitcoin mining. Despite provisions for fixed hash rates in mining contracts, your mining contract may not lead to fixed generation of new Bitcoin for other reasons, including increases in total network hash rate, increases in electricity costs, decreases in Bitcoin price, or decreases in coin fund rewards. You warrant and represent that you have made an independent decision to order and use our services based on available information. Any interpretation of the terms and conditions of any service should not be equated with prudent or appropriate investment advice or recommendations for the purchase and use of services or any other services, and you do not rely on any statements or warranties from us other than the rights explicitly specified in this agreement.




11.4. Failure to Perform Obligations. Except as otherwise provided by non-waiver, applicable law, or the terms of this agreement, we shall not be liable for failure to perform under the agreement between us if we have taken all reasonable precautions and made all due efforts to avoid such situation and such failure is due to events beyond our control.




11.5. Other Disclaimers. Except as otherwise provided by non-waiver, applicable law, or the terms of this agreement, we are not liable for any loss or damage caused by: (a) your intentional misconduct, errors, or negligence, including your non-compliance with the terms of this agreement; (b) acts or omissions of any other person beyond our control; (c) unauthorized access to your account or bitcoin wallet or your failure to notify us promptly; or (d) your use or misuse of our services.




11.6. Warranty Disclaimer. You understand and agree that you will be responsible for the risks associated with your use of this service.




We provide services "as is" and do not include warranties from us, directors, personnel, agents, employees, parents, subsidiaries, affiliates, licensors, marketers and advertisers, or suppliers ("Other Entities"), and to the maximum extent permitted by applicable law, we and other entities expressly disclaim all warranties of any kind, whether statutory, express, or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Neither we nor other entities guarantee that the services will meet your requirements or that access to the services will be uninterrupted or error-free, and we make no guarantees or other representations regarding the correctness, accuracy, reliability, security, or other aspects of the materials in the services or consequences of using these services. Any advice or information you receive from someone, whether oral or written, does not constitute any warranty not explicitly stated in these terms. Neither we nor other entities will be responsible in any way for any unauthorized use of your account or services under any circumstances.




Under no circumstances shall we or other entities be liable to you or any third party for any indirect, consequential, incidental, punitive, accompanying, special, or exemplary damages (including any loss of profits, interruption of activities, loss of information, etc.), nor for any contractual liability, limitation of liability, or civil tort (including negligence or intent) arising from the use or ordering of this service or account, even if warned of the possibility of such damage.




Since some jurisdictions do not allow exemptions or limitations on consequential or incidental damages, the above limitations may not apply to you. To the extent that relevant laws prohibit certain damage disclaimers and damage liability limitations, therefore, to the maximum extent permitted by law, we and other entities assume responsibility for these damage disclaimers and damage liability limitations, and the maximum liability for such damages will not exceed $100.




12. Compensation Procedures

For any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorney fees) resulting from or caused by your (a) negligence; (b) any third-party claims ("Third-Party Claims") notifying us that your use of our services violates any third-party rights or laws; (c) non-compliance with the terms of this agreement; (d) violation of any applicable laws; (e) violation of any third-party rights; or (f) use of our services, you agree to indemnify, defend, and hold us and other entities harmless.




13. Any Event Beyond Our Control

13.1.Definition. "Any event beyond our control" means any act or event beyond our control, including but not limited to force majeure, strikes, work stoppages or other collective actions by third parties, riots, civil unrest, invasions, terrorist attacks or threats of terrorist attacks, war (declared or undeclared) or threats or preparation for war, fire, explosion, storm, earthquake, subsidence, epidemic or other natural disasters, failure of public and private telecommunications services or power networks, equipment failure, system failure, changes in law, or changes in industry regulations related to Bitcoin, Bitcoin mining, or related services.




13.2. Our Responsibility. We will not be liable for any causes resulting from any events beyond our control, such as service failures, service inadequacies, service delays, or other service provision obligations.




13.3. Impact. If we are unable to provide services according to the agreement due to events beyond our control, (a) we will notify you as soon as reasonably possible; and (b) we will temporarily suspend our obligations and the service provision period will be extended according to the duration of such event. Furthermore, if events beyond our control continue for a total period exceeding six months ("Duration of Events Beyond Our Control"), we may immediately terminate this service provision.




13.4. Allocation. We have the right to allocate liability for damages between users or services in situations beyond our control. You acknowledge that such situations may reduce your allocated services and customer portion.




13.5. Regulations. We have the right to allocate redemption of current contracts at current one-time prices to avoid disputes regarding the effectiveness of government regulations related to this service (if any), and we will notify the other party by email 7 days in advance.




14. How Do I Resolve Service Disputes?

14.1. General Provisions. You and we agree that any conflicts arising from or related to this contract (including any services), conflicts related to validity and interpretation (including any or all terms of this agreement or part of such terms becoming invalid), conflicts related to the termination of this agreement or service marketing or ordering or any other use or inability to use services shall be subject to final and binding arbitration according to arbitration rules. You hereby agree to waive any rights you may have to jury trial or judge-issued decisions. Arbitration procedures differ from court procedures, as arbitration has the authority to pursue damages or claim other relief, so arbitration must follow the terms of this agreement like courts. You agree that in certain circumstances, the law will allow the prevailing party to claim compensation for their costs, including reasonable attorney fees, and arbitration disputes follow the same practice.




14.2. Dispute Arbitration. Any conflicts, disputes, or claims ("Conflicts") arising from or related to this contract (including any services), conflicts related to validity and interpretation (including any or all terms of this agreement or part of such terms becoming invalid), conflicts related to the termination of this agreement or service marketing or ordering or any other use or inability to use services shall be subject to final and binding arbitration according to arbitration rules.




14.3. Raising Conflicts. To raise a conflict, you must send a conflict notice to email: <a href='mailto:aimhash.com@gmail.com'>aimhash.com@gmail.com</a>, with the subject line stating "Raising Conflict" and your conflict description, including any documents and information related to the conflict and your desired solution. To discuss this conflict with you, you authorize us (or the disputing party) to use the address or phone number you provided to call you, send messages, emails, or mail. You must notify us of any acts or omissions causing your conflict within 30 days. If you do not notify us, you lose the right to raise the conflict.




14.4.Solution Proposal. Within 30 days after you submit a conflict, we have the right, but not the obligation, to provide you with a conflict resolution solution ("Proposal"). If you are dissatisfied with the proposal, you may notify us of your rejection within 14 days of the notice delivery date. If you do not reject the proposal within 14 days, you shall be deemed to have accepted the proposal and forfeited the right to raise the conflict. If we do not submit a proposal to you within 30 days of the conflict notice delivery date or if you reject the proposal, then you or we may begin conflict arbitration according to the following provisions.




14.5. Award. Any award by the arbitrator shall be made in writing and shall state the reasons for the award. The arbitrator's award may be confirmed as a court judgment in any court with appropriate jurisdiction. The arbitrator's awards must be based on this agreement and applicable law. The arbitrator's award shall be final and binding on both parties to the arbitration. Unless there is fraud, misconduct, or legal error, the award may be confirmed as a court judgment in any court with appropriate jurisdiction.




14.6. Waiver of Rights




Reading this arbitration clause is of significant importance to you. You may be required to resolve any disputes or claims through arbitration, even if you want to litigate in court. You hereby agree to waive any rights you may have to jury trial litigation, including rights to participate in discovery procedures, class actions, or similar procedures. Other court rights, such as limited or no right of appeal from arbitrator decisions. You should consult legal counsel to confirm whether this arbitration clause is suitable for you.




You understand and agree that any conflict should be resolved through binding arbitration. Arbitration replaces your rights to bring litigation to court, including rights to jury trial, participation in discovery procedures (unless otherwise specified in arbitration) and participation in class actions or similar procedures. In arbitration, the arbitrator replaces jury trial or judge to resolve conflicts. Arbitration procedures are simpler and more restricted than court procedures. You also agree that arbitration will be limited to conflicts between you and the company and will not become part of class arbitration proceedings.




15.7. Non-Class Action. Even if applicable law or the arbitrator allows class actions or class arbitration, the specified dispute resolution procedures apply to this agreement's terms and waiver of rights to pursue class disputes -- that is -- participating in disputes of other persons or entities or choosing representatives to handle litigation, arbitration, or other procedures.




15. Other Important Conditions

15.1. Regulatory Rights. The laws of the United States will apply to resolve any disputes relating to the Service or these Terms, without regard to its conflict of laws or regulations or any other legislation.




15.2. Complete Agreement. This agreement (including services) constitutes the entire agreement between you and us. You acknowledge that you do not rely on any representations, promises, or warranties made by us or on our behalf unless explicitly stated in this agreement.




15.3. Our Obligations. We may at any time transfer, assign our rights and obligations under this contract or services to other entities, but this provision does not affect your rights and obligations under this contract or service terms. In such cases, we will inform you in writing.




15.4. Your Obligations. The service is between you and us, and you may not assign, transfer, sublease, encumber, or transfer the service as security without our written authorization. Any attempted transfer in violation of this agreement's provisions is void.




15.5. Third-Party Beneficiaries. No one other than you has any right to enforce this agreement or services.




15.6. Severability. If any provision of this agreement is deemed invalid or unenforceable, including but not limited to any circumstances related to the arbitration process, such invalid or unenforceable provision shall be removed from this agreement. Unless otherwise specified, all other provisions of this agreement will remain in full force and effect.




15.7. Waiver. If we do not insist on your performance of any duty under this agreement or if we do not exercise our rights or delay in exercising such rights, this does not mean we waive our rights and you need not comply with these obligations. If we allow you to waive obligations, we will inform you in writing and it does not automatically mean we allow you to waive any other obligations.




15.8. Conflict Resolution. If there is a conflict between this agreement and other entity provisions, whether before or after you enter into this agreement, this agreement shall prevail.




15.9. Valid Terms of This Agreement. Provisions explicitly or implicitly stated to remain valid after the termination of this agreement shall remain fully effective after the agreement's expiration.